Refund policy
Last updated 11 September 2026
No charge on this page
Early access is an email list. You are not billed when you join. There is nothing to refund until a paid subscription starts.
When billing is live
Price is £15 per month. The first 50 sites pay £5 per month for each of the first three months, then £12 per month, locked while they stay subscribed.
It is a monthly subscription, not a three-month prepaid pack. You can cancel at any time. You keep access until the end of the period already paid. I do not prorate unused days, except where the law says I must.
If something is broken
If the service is down in a way that stops you logging or exporting for a full paid month, email [email protected] and I will refund that month.
Payments, when they start, will go through Paddle. Their checkout and refund tools apply as well as this policy.
Consumers
If you buy as a consumer (not as a business), the cooling-off rules that apply in your country still apply. Say so in the email and I will follow them.